Amazon Kindle Support – impressive

In the last couple of days I’ve been very impressed with how the Amazon Kindle customer support is handled – in fact I’ve been thoroughly surprised at how efficient it is.

I’ve been using my Kindle since September with no problems. One of my first purchases was the Independent newspaper and this gets streamed to the Kindle automatically every morning, when I wake up it’s there waiting for me. That was up until last Thursday when the download become locked in “pending”. Continue reading “Amazon Kindle Support – impressive”

Kindle Formats, Calibre, Conversions and “The Last Ring-bearer”

I came across a book called “The Last Ring-bearer” (by Kirill Yeskov) recently, and decided it would make a nice addition to my Kindle collection. It’s not sold by Amazon so there’s no Kindle specific format – in fact it isn’t sold by anyone – at least not in Britain – so I needed to convert.

Continue reading “Kindle Formats, Calibre, Conversions and “The Last Ring-bearer””